The rosary is beautiful and everything I'd expected and hoped from Ghirelli, as this was my first purchase and I've always admired their products! They did not disappoint in that regard! Where I was deeply disappointed was in the lack of communication when there was a problem with shipping. When I received no word on my purchases well after the estimated timeline from the website, I reached out to the company and learned there was a glitch in getting the rosary through customs. I can certainly understand a one in a million problem, but not receiving any word that there was a problem until I finally had to reach out is not what I expected from this company. I ended up reaching out again when even more time had elapsed with no word and eventually I received the rosaries I ordered with no apology or any effort to make amends for the issues. THAT I find disappointing and not what I'd have expected from a company with Ghirelli's reputation.